Shipping policy

Order Processing

Orders are processed within 1–2 business days (Monday–Friday).

Order cutoff time is 6:00 PM Pacific Time (PT). Orders placed after 6:00 PM PT will be processed on the next business day.

Business days exclude weekends and U.S. federal holidays.

After processing, shipping typically takes 3–8 business days.

Total estimated delivery time: 4–10 business days (processing + transit), depending on destination and carrier conditions.

Delivery time estimates are provided in business days (Monday–Friday).

Free shipping on all orders.

Norelihome Fulfillment

8885 Whiteoak Ave, Suite 105
Rancho Cucamonga, CA 91730
United States

Warehouse Hours: Monday–Friday, 9:00 AM–6:00 PM (Pacific Time)

When your order ships, we will send a shipping confirmation email with tracking information.

Tracking updates may take 24–48 hours to appear after dispatch.

Please ensure your shipping address is complete and accurate. We may contact you for address verification if needed.

If delivery is delayed or returned due to an incorrect or incomplete address, additional fees may apply for re-shipment.

Shipping times are estimates and may be affected by carrier delays, weather, peak season volume, or address verification.

If there is a significant delay, we will notify you by email.

Support Hours: Monday–Friday, 9:00 AM–6:00 PM (Pacific Time)